faq

1.	How does Bikers-Leather-Jackets pricing work?
2.	Can I make a change after I've placed my order?
3.	Do you ship internationally and what are your shipping charges?
4.	So how long will it take to receive my order?
5.	What happen if I don't receive my order?
6.	What are the payment options available?
7.	Is it safe to order online?
8.	Am I allowed to cancel my orders?
9.	How do I access my account history?
10.	How can I contact Leather Icon if I have any more questions?
11.	I am having trouble checkingout?

1.	How does Bikers-Leather-Jackets pricing work?
Ans:	To help you shop more easily, we have color coded the prices on Bikers-Leather-Jackets.com. Prices appearing in black are compare at prices. Prices in red are the current selling prices.

2.	Can I make a change after I've placed my order?
Ans:	No changes may be made after an order is submitted. Our system is designed to fill orders and get them on their way as quickly as possible. As a result, we are unable to cancel or make any changes to an order once it has been placed.

3.	Do you ship internationally and what are your shipping charges?
Ans:	Yes. We ship internationally for a flat charge of $25. No matter of the size of the order.

So how long will it take to receive my order?

Ans:

We ship via express shipping. In almost all cases, you will receive your order within 14 working days. We understand the delivery time is somewhat long. Unfortunately, there are many factors with delivery that are beyond our control.

However, we do promise that in the rare event your order do not reach you in 14 working days, I will personally resolve the situation to your fullest satisfaction.

5.	What happen if I don't receive my order?
Ans:	This has never happen before. But in the event that you do not receive your order within 12 working days, send us an email at customersupport@LeatherIcon.com and we'll resolve the situation to your fullest satisfaction.

6.	What are the payment options available?
Ans:	We accept all major credit cards including Visa, Mastercard, Amex, Discover, JCB, Carte Blanche and eChecks.

7.	Is it safe to order online?
Ans:	Yes, online ordering is completely safe and secure. Our merchant account CC Avenue utilizes the most advance online security and encryption system to make sure your personal and credit card information is 100% protected.

8.	Am I allowed to cancel my orders?
Ans:	Yes, online ordering is completely safe and secure. Our merchant account CC Avenue utilizes the most advance online security and encryption system to make sure your personal and credit card information is 100% protected.

9.	How do I access my account history?
Ans:	If you have registered for an account with Leather Icon, you may access that information on the "My Account" page. Simply enter your User ID and password on Customer Care Page to access your purchase history, address book, and reminder information.

10.	How can I contact Leather Icon if I have any more questions?
Ans:	Simply contact our Customer Care Department, seven days a week, at 1-888-282-7782 for more details. You can also send us an e-mail to customercare@Bikers-Leather-Jackets.com

11.	I am having trouble checkingout?
Ans:	You need the check your 'Cookies' are turned on. Click here for more info...

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